Shipping and return policies for A Certain Ratio

Shipping Info
We endeavour to ship items within 5 working days from the UK.
Please note, we are a small business and are sometimes away on tour, so occasionally there might be a slight delay.

All domestic orders are shipped by Royal Mail second class signed for, and should take 1-3 business days to arrive.

If for any reason you are not satisfied with the delivery methods outlined above, please contact us via info@acrmcr.com to arrange an alternative delivery plan.
Return Policy
We do not offer an exchange of items. (unless it is a packing error)
Faulty or unwanted items may be returned for a refund when returned in new condition within 14 days of purchase.
All goods are the responsibility of the customer until they are returned to ACR - please make sure to send all returns via recorded delivery to ensure their arrival.
We reserve the right to refuse a return if items have clearly been used, worn or otherwise soiled after purchase.

Returns address
email: info@acrmcr.com